The Federal Communications Commission (FCC) granted a limited waiver delaying the effective date of a rule requiring calling companies to treat a request to revoke consent for one type of message as applicable to all future robocalls and robotexts from that caller on unrelated matters. The new effective date is extended to April 11, 2026.
As ECAC previously reported, the FCC adopted rules in February 2024 governing consumers’ ability to revoke consent for robocalls and robotexts. The rule in question (section 64.1200 (a) (10)) requires calling companies to honor revocation of consent made by any reasonable method. Several associations of banks and financial institutions requested a one-year waiver of the revocation rules, citing challenges in modifying existing communications systems to process revocations across all business units.
In an Order published today, the FCC ruled that there is good cause to grant the waiver, acknowledging that calling companies require additional time to ensure they can process revocation requests sent in response to one business unit’s call or text across all business units. The Commission believes this limited extension allows calling companies a reasonable opportunity to implement necessary changes in a cost-effective manner. The waiver serves the public interest by allowing affected parties to process revocation requests effectively while minimizing hardship and resource expenditure.
It is still unclear what part of the rule, if any, will go into effect on Friday. The Order specifically indicates that the extension only applies to the extent discussed in the Order (i.e., with respect to revocation across multiple business units). Seemingly, the rule will still go into effect with respect to revocation sent by a consumer in response to calls/messages sent by a single business unit to calls/messages sent by that same business unit. ECAC will continue to monitor this and provide updates as they become available.
Mitchell Roth
