As more states implement comprehensive privacy laws, contact centers face new compliance challenges and operational risks. Join the Enterprise Communications Advocacy Coalition (ECAC) for an insightful webinar that will explain how these evolving regulations impact your day-to-day operations and how you can stay ahead.
Our panel of experts will walk through key state privacy requirements, highlight potential risks for contact centers, and offer practical guidance to help you navigate this complex legal landscape. Whether you’re in compliance, legal, operations, or leadership, this session will provide the clarity and tools you need to protect your organization.
What You’ll Learn:
- Overview of current and upcoming state privacy laws
- Key implications for contact center operations
- Legal and financial risks of non-compliance
- Best practices for mitigating exposure and maintaining compliance
Who Should Attend:
Contact center executives, compliance officers, legal teams, technology providers, and anyone responsible for data handling and customer communications.