BlogMitchell Roth ECAC General Counsel CPPA’s New Privacy Ruling – What It Means for the CX Industry Navigating CX in the Age of ADMT: How CPPA’s Finalized CCPA Rules Reshape Customer Experience…calleighSeptember 12, 2025
Counsel's CornerMitchell Roth ECAC General Counsel Supreme Court Limits Hobbs Act and Rules that Federal District Courts Not Bound by Agency’s Statutory Interpretation In a decision published today in McLaughlin Chiropractic Associates, Inc. v. McKesson Corp, the Supreme…calleighJune 20, 2025
Previous Events ECAC Webinar Series – Privacy Laws & Your Contact Center: What You Need to Know As more states implement comprehensive privacy laws, contact centers face new compliance challenges and operational…calleighMay 15, 2025
Previous Events ECAC Webinar Series – The Reassigned Numbers Database Thursday, April 24 at 2:00 PM ET The FCC’s Reassigned Numbers Database (RND) is a vital compliance…calleighApril 28, 2025